DPCC – DACRO Personal Case Consultants
SA Police Clearance Certificates · in South Africa and abroad


Get your South African Police Clearance without flying to Pretoria.


SAPS only accepts original paperwork submitted in Pretoria. We review your application, submit it, follow it up in person, collect the certificate and courier the original to you.


What is a South African Police Clearance Certificate?


The short answer: a PCC is an official document from the SAPS Criminal Record and Crime Scene Management Centre in Pretoria. It confirms whether any criminal convictions are recorded against you on the South African Police Service Database at the time of issue. Visa, immigration and employment applications often ask for one.

The SAPS Criminal Record and Crime Scene Management Centre in Pretoria is the only authority to issue Police Clearance Certificates. Private companies, DPCC included, do not issue certificates and do not act on behalf of SAPS.



Who uses our service

  • South Africans living abroad
  • Applicants with visa, immigration, study or employment deadlines
  • People who can't submit documents in Pretoria themselves
  • Applicants who want status updates and a document check

Country guides:

How the process works

  1. Get your fingerprints and forms ready Request the forms from us, then have fingerprints taken (see below).
  2. Courier the originals to DPCC We confirm receipt and check the application for completeness.
  3. We submit to SAPS in Pretoria You receive proof of submission and, once registered, a SAPS enquiry number.
  4. We follow up in person Regular visits to the SAPS Criminal Record Centre, with progress updates as we get them.
  5. Certificate issued and checked We quality check your certificate, email you the PDF version and courier the original to your nominated address.

What DPCC does, and what it doesn't

We do

  • Review your application for completeness
  • Submit originals to the SAPS Criminal Record Centre
  • Follow up through in-person visits
  • Collect the finalised certificate
  • Quality-check it and courier the original to you
  • Have errors and ommissions amended immediately, should there be any.

We don't

  • Issue Police Clearance Certificates
  • Represent or act on behalf of SAPS
  • Guarantee SAPS processing times

Documents you need

SAPS does not accept electronic or scanned applications, so these must be originals (except the ID/passport copy and marriage certificate copy):

  • Original fingerprint enquiry form: SAPS 91a, or the official fingerprint form of the country you apply from

  • Completed SAPS application form

  • Proof of payment of the SAPS fee of R190, paid at the police station when fingerprints are taken (we pay it for you if you apply from abroad)

  • Clear copy of your South African ID or passport

  • Copy of your marriage certificate, for the inclusion of your maiden name


Fingerprints outside South Africa

Use either the SAPS 91a form or your country's official fingerprint form. Local police or authorised biometric agencies usually take fingerprints, including in Canada, Australia, New Zealand and the United Kingdom.


Maiden surnames

Some immigration authorities require a maiden surname on the certificate. Check with the visa authority first: SAPS only reflects what you provide at submission. Remember to include copies of your marriage certificate and/or divorce order.

Cost

SAPS fee: R190

Paid at the police station when fingerprints are taken. We pay it on your behalf if you apply from abroad.

DPCC facilitation fee

Covers submission, follow-up, collection, quality check and courier coordination. Ask us for a quote and full breakdown.
No upfront payment, no hidden fees. We invoice only after your application has been submitted to SAPS. Payment is due within seven days, and we don't delay processing while waiting for payment.

Where to send your application

Courier your original fingerprints, application form and supporting documents to:

Attention: Chris Roos
DACRO Personal Case Consultants
18 Howard Avenue,
Millgate,
Chartwell,
2055
South Africa

Please send us your courier tracking details so we can schedule your submission.

Official SAPS information

For the official South African Police Service information about Police Clearance Certificates, application requirements and processing, refer to the SAPS service page.

Reviews

Read what clients say about DPCC on Google.

Common questions

Who issues the certificate?

Only the SAPS Criminal Record and Crime Scene Management Centre in Pretoria has the authority to issue SAPS 365 South African Police Clearance Certificates.

Can I apply from abroad?

Yes. SAPS doesn't accept electronic submissions, therefor applicants abroad often use a facilitation service like ours to submit, follow up and collect in Pretoria.

What does it cost?

The SAPS fee is R190. DPCC charges a separate facilitation fee, invoiced after submission with payment due within seven days.

Do I pay before you start?

No. There is no upfront payment. Your application is submitted to the SAPS Criminal Record and Crime Scene Management Centre as soon as we receive it.

Can I email scanned forms?

No. SAPS requires original fingerprint forms.

How will I receive the certificate?

We email you a high quality scanned copy, then courier the quality-checked original certificate to your nominated address.

Ready to start?

Tell us where you are and what the certificate is for. We'll confirm the forms and steps.


Phone: +27 (0)73 727 7121 · Read our blog


Disclaimer: DPCC is a private facilitation service and is not affiliated with or acting on behalf of the South African Police Service. All Police Clearance Certificates are issued solely by the SAPS Criminal Record and Crime Scene Management Centre in Pretoria.

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